Manufacturer’s Warranty

The average Manufacturer’s warranty only covers the parts of your equipment for 1 year, also called the “Base Limited Manufacturer’s Warranty.”  This strictly covers Manufacturer’s defects, so they will only cover the costs of the part.  The owner of the equipment is responsible for any and all shipping and handling charges and other costs of warranty service for the replacement part.  The warranty only covers the equipment if it’s the purchasers of the equipment that are trying to get a repair covered, in other words, it is nontransferable.

To extend the Manufacturer’s warranty, the equipment must be registered within 60 days of the installation.  If you register the equipment, then it can extend that limited warranty by 5-10 years, still only covering parts. That means you would have to cover labor rates out of your own pocket. The current average labor rate is $120.00 for any portion of an hour. Say the repair only takes 15 minutes, you’ll have to pay the whole $120.00.   In order to get labor and parts covered, you will have to consider extended warranties.

Extended Warranty

Extended warranties cover parts, labor, trip charge and refrigerant.  You can sign up for an extended warranty up to 2 years after the date of the installation, which means it gives you some time to decide if this is the right option for you.  The extended warranty options will cover multiple repairs, even those unrelated to manufacturer’s defects.  They also calculate in refrigeration reclamation, labor and travel time.  The only buggaboo about extended warranties is that they require that the equipment be maintained.  This, however, is something you should do anyway.  Like we explained in a previous blog post about maintaining your home comfort system, it can lower utility bills, extend the life of your equipment, and improve the health of your home.

We hope this blog post helped clear up a bit of the confusion of the different warranties available for your HVAC equipment.